Shipping Policy
Last updated: June 2025
uk shipping (only)
Standard TRACKED 48hr Delivery (Royal Mail): £3.95
– Orders are typically dispatched within 2–4 working days
– Estimated delivery time: 2–4 working days after dispatchPlease provide us with an e-mail address and phone number and Royal Mail will let you know when your parcel will be delivered and how to make alternative delivery arrangements if you won’t be in.
You will receive a confirmation email once your order is placed, and another notification when your order has been dispatched.
order processing times
I am a small business and my products are handmade in small batches, so they stay fresher for longer. So please note that my products may take some time to create and set.
Orders placed Monday–Friday are usually dispatched within 2–4 working days.
Orders placed on Sundays or public holidays will be processed the next working day.
DELIVERY ISSUES & DELAYS
While we aim to deliver all orders promptly, delays can occasionally occur due to postal service disruptions or seasonal demand.
If your order has not arrived within 7 working days (UK) please contact us at holly@aromatherapybyholly.co.uk and we’ll investigate.